How a CRM Improves Customer Relationship Management
In today’s digital age, customer experience has become a top priority for businesses. The emergence of the tech-savvy Customer 2.0, who starts their purchasing process online and seeks feedback through social media, has changed the dynamics of customer-business relationships. Research shows that 86% of buyers are willing to pay more for a great customer experience. To meet the expectations of this demanding […]
How a CRM Improves Customer Relationship Management Leer más »